Last Updated: January 2024 | Effective Date: January 1, 2024

1. Registered Operator Details

Name: Aurora Motors Pty Ltd

Address: Unit 2/11 Burrows Avenue, Dandenong VIC 3175

Contact: 0420 759 910

Email: [email protected]

2. Rentee & Vehicle Details

These are captured in the booking process (Driver Details) and the vehicle selected. Required information includes:

  • Full name and residential address
  • Date of birth
  • Driver's licence number and state of issue
  • Vehicle make, model, year
  • Vehicle Identification Number (VIN)
  • Vehicle colour and registration number

3. Fees and Charges

Base Rental Fees

Item Amount (incl. GST)
Base Fee $1.00 per day
Fuel Rentee pays for fuel used
Fuel Return Charge $20 filling charge + fuel per litre

Excess Amounts

Type Amount
Standard Excess $2,000
Age Excess (under 25) +$500
Unlisted Drivers Excess $5,000

Additional Fees

Service Daily Rate
Admin Fees $165.00
Registration Recovery $8.80
Roadside Assistance $11.00
Cleaning Fees $110.00
Excess Reduction $44.00
Note: All prices include GST. Insurance coverage applies within Victoria only.

4. Rental Period

Start and end dates are defined during the booking process. The vehicle must be returned to the designated pickup location on or before the agreed date and time.

  • Early returns do not qualify for refunds unless otherwise agreed
  • Extensions must be requested and approved before the original return date
  • Late returns may incur additional charges

5. Definitions, Use, Maintenance, Travel Limits, Damage/Loss, Fines & Penalties

Vehicle Use

  • Vehicles must be used lawfully and in accordance with all traffic regulations
  • The rentee is responsible for all traffic violations and parking fines
  • Vehicles must not be used for illegal activities or racing
  • Smoking is prohibited in all vehicles

Maintenance Responsibilities

  • Regular checks of oil, water, and tyre pressure
  • Immediate reporting of any mechanical issues
  • No unauthorized repairs or modifications

Travel Limits

  • Weekly distance limit: 3,000 km
  • Excess kilometer charge: $0.70/km
  • Vehicles must remain within the state of registration
  • Vehicles must be driven on sealed roads only

Accident/Theft Reporting

  • All accidents must be reported immediately to both police and the operator
  • The rentee must not admit liability
  • Full cooperation required with insurance claims

Fines and Penalties

  • All fines and tolls are the rentee's responsibility
  • Admin fees apply for processing fines: $50 per infringement

6. Return of Vehicle

Upon return of the vehicle, the rentee must:

  • Return all keys, accessories, and documentation
  • Ensure the vehicle is in the same condition as at pickup (fair wear and tear excepted)
  • Return the vehicle with a full tank of fuel
  • Remove all personal belongings
Late Return: Late returns may incur the monthly rental rate plus a 20% penalty fee.

7. Jurisdiction & General

  • This agreement is governed by the laws of Victoria, Australia
  • Non-exclusive jurisdiction in Victoria courts
  • This document constitutes the entire agreement between parties
  • Any amendments must be in writing and signed by both parties
  • The rentee acknowledges understanding and acceptance of all terms
Acceptance: By completing a booking, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.

Need More Information?

For the complete, legally worded agreement or any questions regarding these terms, please contact the registered operator:

Email: [email protected]
Phone: 0452 600 006